Privacy Policy

Last updated: July 2025

KS Sports Therapy is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines

The types of information we collect about you
How we collect and use it
Who we might share it with
The steps we take to keep it private and secure
Your rights regarding your personal data

Who We Are

KS Sports Therapy is the trading name of Kyle Simpson, a self-employed sole trader.

Our clinic is based at:

The Business Centre, 2 Cattedown Road, Plymouth, PL4 0EG
📧 Email: KSSportsTherapy@outlook.com
📞 Phone: 07964 737884

Kyle Simpson (trading as KS Sports Therapy) is the data controller, meaning he is responsible for how your personal information is used.

We are in the process of registering with the Information Commissioner’s Office (ICO) in accordance with the Data Protection Act 2018.

Information We Collect

We collect the following types of information directly from you:

Personal details (e.g. name, address, contact information)
Medical history and current health information (provided at registration and during treatment)
Ongoing treatment records and clinical notes

This may include sensitive health-related data, which is classed as special category data under UK GDPR.

How We Use Your Information

We collect and use your data only to provide the services you have requested. This includes:

Assessing and delivering treatment
Managing bookings and communication
Maintaining accurate clinical records
Meeting legal and regulatory obligations

Legal Basis for Processing Your Data

We process your data under the following lawful bases:

Article 6(1)(b) – Processing is necessary for the performance of a contract (i.e. providing sports therapy services)
Article 9(2)(h) – Processing is necessary for the provision of health care or treatment

Sharing Your Information

We do not share your personal data with any third parties unless:

You have given explicit written consent, or
We are legally required to do so (e.g. safeguarding concerns or legal orders)

Data Security

Your personal data is stored securely using appropriate technical and organisational safeguards, including:

Secure digital systems with password protection
Encrypted storage where applicable
Restricted access to clinical records

How Long We Keep Your Information

In line with professional and legal guidelines, client records are retained for a minimum of 8 years from the date of your last treatment, after which they are securely deleted or destroyed.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Correct or update inaccurate or incomplete information
Object to or restrict how we process your data
Request that we delete your data (in certain circumstances)
Lodge a complaint with the ICO if you have concerns about how your data is handled

Contact Us

If you have any questions or concerns about your personal data, or would like to exercise your rights, please contact:

📧 KSSportsTherapy@outlook.com
📞 07964 737884

We take your privacy seriously and aim to respond to all data concerns promptly and transparently.